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OUR GUARANTEE

REVIEW

What our customers say

Winston Cheng

02:14 25 Jul 24

If you are looking for an experienced plumber, who genuinely wants to resolve your plumbing issues, Matt is the person to call.

Laurie Miller

23:27 24 Jul 24

Matt and his team attended my house for an initial assessment of a significant job. Within minutes Matt identified issues I was unaware of, he was open, transparent and gave options. He quoted the work thoroughly, turned up with the team when he said he would and performed the work to a standard of excellence. His experience and training give him the edge and he mentors his staff knowing it’s essential to share high quality skills and capabilities. The back of house support kept me informed constantly. Once the work was completed the house & yard were left spotless. Without any doubt I would recommend the team at Pipe Relining Solutions. Thanks again team.

Con Papadopoulos

12:57 23 Jul 24

Matt came out quickly to unblock a drain as requested. Completed the job when others failed. Good advice on options to proceed from here. Thanks

Derek Dtrain

03:09 04 Jul 24

Matt is one of the best when it comes to pipework/ plumbing/ relining issues. His technical expertise when it came to helping us with a Sydney Water Piping issue saved us months of heartache and potential plumbing issues. He also dropped everything to come to assist our problem as it was happening.

Paul Nastatos

01:30 28 May 24

I am very pleased with the work that Matt and the team performed for me. On time, efficient, knowledgeable and cost effective. After care service was exceptional. Highly recommended.

Evan SC

07:07 07 May 24

We have used this company many times. Very professional, punctual, neat and know what they are doing. Most importantly they are honest and have always given us the most cost effective solution to our problems.

Kay YE

05:38 14 Sep 23

The team of Pipe Relining Solutions has done a brilliant job! Couldn't expect more! From the initial contact, to site inspection, to job completion - all perfect! Their advice for proposed works was supported by CCTV footage, and the completion of the scope of works was also supported by CCTV footage. Excellent performance!

Lesley Wood

04:04 04 Sep 23

A pleasure dealing with this company. Staff members were a pleasure to deal with on the phone and during work done in my home. Value for money.

Paul W

21:49 27 Aug 23

I am on the strata committee for a 50+ year-old building in Waverton. We had issues with our main sewer line blocking up. Regular flushing of the line worked okay for a while – but we knew at some point we needed to get a relining of the main pipe. Matt came onsite to inspect the line and provided a clear report on the state of the line, the recommended actions and a competitive quote. He was friendly and professional from beginning to end. Matt and the boys have now successfully completed the job. Fred, the operations manager, was easily contactable and very helpful at every step along the way. Would recommend for any individual or strata scheme who need their pipes relined.

Dawn Burke

03:09 31 Jul 23

Matan answered my call promptly and diagnosed the problem within the hour. Such a friendly guy that I booked him in for the following week. He knew what he was doing and what he was looking for. Bit of a challenging job but his old man got down the manhole and sorted out that challenge. Highly recommend this company...

James Landon-Smith

05:45 06 Jul 23

Very professional and friendly approach from start to finish. Knowledgeable and honest business. Matt provided an informed on-site free quote. Really appreciate the effort and skill you put in to reline our clay pipe. Thanks Matt, Mark, Daniel, Mata and Fred.

Janice W

03:31 09 Mar 23

I found Matt from Pipe Relining Solutions to be professional, efficient, extremely knowledgeable and willing to go the extra mile to please and help his customer.I have no hesitation in recommending Matt and his team for anyone looking for a job well done.

kev9394

10:37 10 Feb 23

I had a sewer pipe that was getting blocked with tree roots every 6 months. I 100% recommend this company for any relining jobs. They did not charge for a site inspection to provide an assessment and quote on the job. As part of the assessment they went beyond and inspect other section of the pipe and found another area that also need repairs. Fred the operational manager was friendly and polite, patiently explained the quote and process. The entire process of accepting the quote to performing the repairs went smoothly and I was always updated with the progress. The price was competitive with competitors, but their service was no.1. Will recommend them to family and friends for any relining and block drains work.

Therese Gibson

03:11 17 Jan 23

Matt was highly experienced and able to locate a problem that other plumbers had given up on. Matt and Greg were very thorough, taking well over an hour investigating stormwater drains, sewer lines & tracking 70 year old plumbing. Lots of specialised equipment used and the guys even cleaned up debris on the road from pressure washing the pipes. I would highly recommend Matt & his team for complex blockages.

Paul

01:18 14 Nov 22

I find myself casting a wary eye over reviews, but Pipe Relining Solutions (PRS) really were deserving of its 5-star rating.Unlike others who I contacted to look at my pipe relining need, PRS did not charge to put a camera in the drain, did not charge a callout fee and ultimately did not separately charge to remove the tangle of fine roots blocking the drain. The plumber came, inspected, quoted one very competitive price and got on with the job just a few days later. The courtesy, presentation and professionalism of the boys - and their truck - were exemplary. And the work is guaranteed for many years to come. I doubt you'd do better.

Trung Kien Luu

20:13 10 Nov 22

We had a tricky blocked drain issue and Matt and his son sorted us out in no time. Through out the process, they were careful to not make a mess of our laundry. Matt took his time to explain to us the long term issue and what we should do to prevent this from happening in the future. Their pricing is also competitive..top rated service!

Chan Lyu

21:54 03 Nov 22

Excellent services with reasonable price!I had drain blockage issue in my kitchen. Two plumbers came to my house before but couldn't fix it. Mark and Dan from Pipe Relining Solutions came in the early morning and cleared the drain within one hour! They have left the kitchen area tidy and clean after finishing the jobs. Fred from Head Office is also very friendly and professional.Highly recommend Pipe Relining Solutions to everyone who was plumbing issues.

Random Ninja

01:00 01 Nov 22

I had cracked boundary shaft junction relined by Pipe Relining Solutions. From the first contact with their office, Fred took time examining sewerage diagram and thoroughly explaining the procedure. Matt came for site inspection to provide quotation and again, he was so patient in answering all my questions. The works were completed yesterday as scheduled and I was provided with a video recordings of their work. Everyone at Pipe Relining Solutions was very professional and pleasant to deal with. I have no hesitation to recommend their service to any prospective customer.

Peter

23:10 03 Sep 22

I would highly recommend this Company!I just had a Drain pipe repair done below the ground level and with use of Pipe ReliningFrom the very 1st point of contact I spoke with Fred (Operations Manager) and he was a Consummate Professional! Always available, Always Providing me with Appointment time updates. I was always kept fully informed!Then the Tradesman who attended my Property (Mark) to do the works was exactly the same! Very Professional, Very Respectful and was very generous with his time and explanation of what was needed to be done. To Fred and Mark a Very Sincere Thankyou from me as a Very Happy Customer!!Highly Recommend!!Peter

catherine sailor

02:28 01 Sep 22

From first contact with Fred in the office, to on-site work first by Ethan, then followed up with Mark, Bruno & Matt, I was impressed. Every person on this team is outstanding. I had concerns, not dealing with anything like this before, and as each step was carefully explained & shown to me live via a camera in the pipes, diagrams being drawn, all my anxiety was reduced. I do highly recommend this organisation for their calm professionalism and expertise in doing a great job, plus excellent cleaning up afterwards as well!

Linda Lin

12:03 29 Jun 22

Pipe relining team is professional and responsive. They are great at problem solving. Highly recommended

Daniel P

10:08 15 Jun 22

Matt arrived right on the time he scheduled with a polite and friendly manner. He did a thorough investigation of the problems and provided honest feedback to help come to a solution. Really helpful. Thanks

E R

04:54 24 May 22

Matt and his team attended site to inspect a sewer for repair. He advised me that the issue was actually Sydney Waters problem to rectify. He took photos and video for free, reported the issue to Sydney Water saving me thousands in repair costs. Great and honest team!

Otte Homan

00:16 22 Feb 22

Excellent service and a pleasure to deal with. Reasonably priced, and the work comes with a 35 year warranty, which is probably longer than we will own the home for. Office staff was friendly and efficient, and technicians were skilled and did a good job cleaning up afterwards. The before-and-after movies are a good thing to have.

Marcus Haines

21:51 24 Jan 22

Having so many 5 star ratings almost looks suspicious, but I can confirm there is a reason these guys get such a good rating. Mark who came out on time to quote the job and complete the repair and Fred in the office were both friendly and professional.All of the team on the day knew what they were doing, we're quick, efficient and they both turned up on time and completed the job when they said they would. We had an old earthenware pipe that was getting roots into it. We could have dug it up and replaced it, but that would have meant being without the only toilet for longer and the extra hassle and disruption of breaking up a concrete path and reinstating.I was sent videos of the pipe before clearing, after clearing and then after the relining. Every step and what to expect was also clearly explained. The team cleaned up everything after the work (which I've found isn't so common these days).Hopefully I won't need to fix anymore pipes soon, but if I do I would happily use them again and recommend to anyone else.

Robert Macri

08:03 10 Dec 21

Matt and the team at Pipe Relining Solutions are outstanding. I am a licensed builder and had sewer and storm water issues on a current job. Matt attended site promptly, his knowledge, care and skill are in a different league. He did not stop until every issue was identified, the video footage and reporting was so detailed and their costs to do proper works was more than competitive. Thank you for your professional industry leading service.

Brigid Rooney

22:45 29 Nov 21

Fred and Connor and their team of workers did a great job for us. They inspired confidence in the initial diagnosis of the problem, using a camera inspection and then sharing the evidence with us. We booked them in to carry out a relining job to resolve the issue. They were prompt, well organised, great communicators and absolutely professional every step of the way. They provided excellent video evidence of the completed job, inspiring confidence about the quality of the result. I would definitely recommend them to others and use their services again.

Tareq Hafez

02:30 25 Nov 21

Professional, on time and offering a great service with minimal disruption. Highly recommended.

Cara

07:37 15 Sep 21

If you are looking for a genuine, experienced, high-quality plumber with transparent advice and competitive prices then stop looking and just contact Matt and the team!We engaged Pipe Relining Solutions for lining our boundary trap. On the day of the quote Matt arrived on time, inspected our sewer, and went out of his way to fix a dripping toilet cistern after another plumber had incorrectly replaced the washer. The quote provided was prompt and very detailed. We knew exactly what we were paying for and there was no confusion or ambiguity around the work. On the day everyone turned up on time and were polite, COVID safe, and respectful. We were kept updated throughout the day and were never out of the loop. Our property was appropriately protected with lots of drop sheets (we have a terrace so everything had to be brought through the house to the backyard) and was left clean and tidy once work was completed. Throughout the day it was clear every person on site was contentious about the quality of their work and took care around our home.Among the many positive things I could say about this company, what stood out for me is that Matt and the team are so incredibly generous with their time and expertise. We had a number of issues in our property, some of which were created by another plumber, and Matt helped us correct these issues and went out of his way to set us up for some planned future works on the house. We honestly could not be happier and wish we could do more to promote this business so they are around forever and we never have to work with another plumber again!

BENEFITS

Why choose pipe relining

Owner Operated

We’re a small company with employees that share the same passion and innovative spirit as its owner. We take great pride in our work and our reputation is very important to us. That’s why we’re sensitive to your needs and concerns, and make sure the job is done right the first time.

Best Customer Service

Pipe Relining Solutions runs a customer-first philosophy: Customers and quality drive everything we do. Each pipe relining solution we devise is about ensuring a long-term, affordable repair and making our customers happy.

Internal Training Program

We have translated our learnings from Germany into an internal training program for our employees. Our program ensures that each employee receives consistent theoretical as well as on-the-job training, to provide you with the best results possible.

Operating Since 2010

Although we were founded in 2010 and our sister plumbing business Fluid H2O began in 2000, our founder – Matt Lemon – started plumbing in the 1980s. With more than 35 years industry experience, we’re certain we’ll be around to back up our guarantee.

Superior Relining Solution

There are several pipe relining solutions available in Australia. But we wanted to offer our clients the best. After extensive research we chose the Australian Watermarked approved Brawoliner inversion system from Germany. It’s been the number one performer in strict quality control tests in Germany and the UK. Their patented liner is the most flexible in the world.

State of the Art Equipment

Our trucks are custom-designed and fully equipped for pipe relining work. They have climate-controlled environments to ensure the best results with the heat set pipe-relining resin.

OUR TEAM

Professional and experienced

Matt

Co-founder

Mel

Co-founder

Fred

Operations Manager

Mark

Technician

Daniel

Technician

Charles

Trainee Reliner

Caleb

Technician

HOW WE HELP YOU

Fix your drain problems quickly and easily

On Site Meeting

When you call for a free quote*, our Office will organise a site visit on a day that suits you.

Pipe Investigation

Using a CCTV camera, our Technician will thoroughly investigate the impacted pipe & explain your options according to your budget & needs.

Free Quote*

After collecting detailed information about the problem, our Office will email the quote to you & explain your payment options including interest free payment plans.

Job Booking

If you’re happy to proceed, we’ll call to arrange the deposit & schedule the works. We’ll notify you of any disruption to your waste services.

On Site Briefing

On the day of the works, our Technicians will outline the works to take place and how they will look after your property.

Before & After Video

When the relining process is complete, you’ll be able to use your drains straight away. Our Office will supply you with CCTV footage of your pipe work before & after relining.

35 Year Guarantee

After full payment of our invoice, we’ll issue you with our 35 year guarantee certificate.

Annual Inspection

Each year we’ll inspect your relined pipe work free of charge. Please call our Office to book your annual inspection.

1

On Site Meeting

When you call for a free quote*, our Office will organise a site visit on a day that suits you.

2

Pipe Investigation

Using a CCTV camera, our Technician will thoroughly investigate the impacted pipe & explain your options according to your budget & needs.

3

Free Quote*

After collecting detailed information about the problem, our Office will email the quote to you & explain your payment options including interest free payment plans.

4

Job Booking

If you’re happy to proceed, we’ll call to arrange the deposit & schedule the works. We’ll notify you of any disruption to your waste services.

5

On Site Briefing

On the day of the works, our Technicians will outline the works to take place and how they will look after your property.

6

Before & After Video

When the relining process is complete, you’ll be able to use your drains straight away. Our Office will supply you with CCTV footage of your pipe work before & after relining.

7

35 Year Guarantee

After full payment of our invoice, we’ll issue you with our 35 year guarantee certificate.

8

Annual Inspection

Each year we’ll inspect your relined pipe work free of charge. Please call our Office to book your annual inspection.

FULLY ACCREDITED

Plumbers You Can Trust

Fully Licensed & Insured

We’re fully insured with $20 million public liability insurance and eligible to provide Home Warranty Insurance to our residential customers.

Environmentally Friendly

Pipe Relining Solutions is Enviroplumber Accredited, which means we use only sustainable plumbing practices, as endorsed by the Department of Agriculture, Water and the Environment and Sydney Water.

Trained in Germany

Pipe Relining Solutions trained at the Brawoliner factory in Germany in 2009 and 2012. We experienced the extent of their research and development first hand. Since then we have been installing Brawoliner every day.

SERVICES